We take care of the security of your data whether it is in printed or electronic form and we take care that they are adequately protected by taking the necessary measures to prevent the electronic distance or physical violation of their confidentiality. Your data is accessible only to those of our staff or associates who have an object of work related to the purpose for which we hold and process your data. We record the persons who process your personal data and the type of processing. We will inform you in any case that, despite the fact that we take all the measures required by the regulation, our systems may be maliciously attacked and we will give you all the necessary details.
The Website www.granespresso.gr uses the SSL (Secure Sockets Layer) protocol for secure online commercial transactions. This encrypts all of the customer's personal information, such as credit card number, name and address, so that it cannot be read or altered when transported over the Internet.
The SSL protocol is now the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and web servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has been modified during the transfer.
The featured products for sale are available and whoever is interested can gain information by searching on the website of the eshop for the product.
Cancelling an order
For a cancellation of an order, please contact via firstname.lastname@example.org or call to 2741071080. This feature is available until the moment that they have been notified via email regards the shipment of their order. Once the order has been shipped, a cancellation is not possible.
For the convenience of all those who wish to make purchases from our online store, www.granespresso.gr offers its customers the following alternative payment methods:
1. Credit Card
Debit credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners as well as Masterpass electronic wallet. The debit of your credit / debit card is undertaken by the National Bank, thus ensuring the absolute security of your transaction, takes place on the day of the start of the process of sending the products. Www.granespresso.gr has taken all the necessary measures for the security of transactions.
2. Cash on delivery
Pay in cash with a charge of 2 €, at the time the products are received. For purchases worth more than 40€, the transfer costs are free, while cash on delivery is charged at each case. Also at www.grancaffe.gr the customer is given the opportunity to choose whether his payment will be made by issuing a retail sales receipt or invoice. Invoice is issued to professionals, if they select and fill in the following information during their order: Name, Tax Identification Number, Tax Office. and object of activity.
3. Paypal, in a secure environment through PAYPAL SERVER.
4. Deposit in a bank account
You can choose the bank that facilitates you to deposit the amount of your order. In the bank deposit you must enter your full name as a reason. For the fastest post of your order you can send us via e-mail at email@example.com the depository of the Bank or contact by phone at +30 27410 71080.
The bank accounts of our company, in which you can deposit the money with beneficiary details: GIORGIO PIETRI O.E are:
NATIONAL BANK GR5801103790000037944076282
ALPHA BANK GR7101406090609002002009243
WITHDRAWAL - PRODUCT RETURNS
Returns are accepted only in case of defective product or incorrect shipment and if the returned products are in the same condition in which the customer received them, i.e. without being unsealed or their packaging has been tampered with, together with the relevant retail receipt or invoice. To avoid inconvenience, it is good for the customer to check carefully at the time of delivery of the order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc.).
In case you want to return the products you bought through www.granespresso.gr, the address to which the products must be sent for return is: Efpiias and Agiou Orous, Corinth, PC: 20 131, together with the retail receipt sales or the invoice that accompanied them.
In case the return of all or part of the value of your order is required, the refund is made in the same way as the payment was made.
In case of Cash on Delivery, you are required to inform us with one of your bank accounts (Name of Beneficiary, Bank, IBAN Account), so that we can deposit the amount there.
The information can be made either by phone (t. +30 27410 71080) or via e-mail (firstname.lastname@example.org).
WHAT ARE COOKIES?
"Cookies" are small files with information that a website (specifically the web server - web server) stores on a user's computer, so that every time the user logs on to the website, the latter retrieves this information and offers it to the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.). The installation of "cookies" is allowed only with the consent of the user and after appropriate information.
While browsing the website, cookies may be stored on your computer by third party services such as: For statistical purposes related to website traffic and browsing (analytics), social media or other form of internet marketing and promotion of the website on the internet ( facebook, twitter, instagram, flickr, pinderest, google +, skype, linkedin, etc), corporate projection in the form of video playback (youtube, vimeo, etc), service for approaching the business of the site via map (google maps, foursquare, etc) , updating data, corporate, financial, statistics or other form (pdf, excel, word, txt, etc).
None of the cookies on the website are necessary for its operation. If you have enabled them, you can disable them from your browser settings. For more information on disabling cookies visit the official website of your browser.